FS based sipXecs ACD replacement prototype

Release 2.0

1. handler

   open/close

   Delete Task edit.task save.task

   sipXconfig-agent replacement

   Priority:

   MEDIUM

   Assigned To:

   pawel

   Created:

   May 10, 2009

   1:p1879622075_n1491494806 sipXconfig-agent replacement MEDIUM 1241945853491 false 0 false pawel
2. handler

   open/close

   Delete Task edit.task save.task

   respect line priority after transfer to another queue

   Priority:

   MEDIUM

   Assigned To:

   pawel

   Created:

   May 16, 2009

   1:p1879622075_n860751242 respect line priority after transfer to another queue MEDIUM 1242493904765 false 0 false pawel
3. handler

   open/close

   Delete Task edit.task save.task

   Ruby or Java version

   Priority:

   MEDIUM

   Assigned To:

   pawel

   Created:

   May 13, 2009

   1:p1879622075_n1690324495 Ruby or Java version MEDIUM 1242217408417 false 0 false pawel
4. handler

   open/close

   Delete Task edit.task save.task

   garbage collector

   Priority:

   MEDIUM

   Assigned To:

   pawel

   Created:

   Apr 20, 2009

   1:p1879622075_n1761256862 garbage collector MEDIUM 1240206217487 false 0 false pawel
5. handler

   open/close

   Delete Task edit.task save.task

   online stats daemon that calculates per queue AVG TALK Time, AVG ABN Time/Rate, Agent/Queue fractions

   Priority:

   MEDIUM

   Assigned To:

   pawel

   Created:

   Apr 20, 2009

   1:p1879622075_p153595488 online stats daemon that calculates per queue AVG TALK Time, AVG ABN Time/Rate, Agent/Queue fractions MEDIUM 1240205071955 false 0 false pawel
6. handler

   open/close

   Delete Task edit.task save.task

   multiqueue weighted call priority Estimated Wait Time calculation based on online stats

   Priority:

   MEDIUM

   Assigned To:

   pawel

   Created:

   Apr 20, 2009

   1:p1879622075_p1640376520 multiqueue weighted call priority Estimated Wait Time calculation based on online stats MEDIUM 1240205221345 false 0 false pawel
7. handler

   open/close

   Delete Task edit.task save.task

   sipXconfig plugin for Line,Queue priority, MOH, RingBack, connect tone, weighted fair queueing, Agent/Queue/Group call record probabilties

   Priority:

   MEDIUM

   Assigned To:

   pawel

   Created:

   Apr 20, 2009

   1:p1879622075_p288578160 sipXconfig plugin for Line,Queue priority, MOH, RingBack, connect tone, weighted fair queueing, Agent/Queue/Group call record probabilties MEDIUM 1240206054907 false 0 false pawel
8. handler

   open/close

   Delete Task edit.task save.task

   Auto tuning : Job Fair Queuing (auto priority)

   Priority:

   MEDIUM

   Assigned To:

   pawel

   Created:

   Apr 20, 2009

   1:p1879622075_p2111513969 Auto tuning : Job Fair Queuing (auto priority) MEDIUM 1240207637690 false 0 false pawel
9. handler

   open/close

   Delete Task edit.task save.task

   2.0 release

   Priority:

   MEDIUM

   Assigned To:

   pawel

   Created:

   Apr 20, 2009

   1:p1879622075_p64541019 2.0 release MEDIUM 1240206135729 false 0 false pawel